100% Guarantee & Ethics Code
Adam Quenneville Roofing & Siding strives for a 100% SATISFACTION GUARANTEE with every customer. This is why we are proud to be a GAF MasterElite contractor so we can provide you with three warranty options: Base Warranty, The Systems Plus Warranty, or The Golden Pledge Warranty.
Click here to see our Warranty Comparison Guide.
Code of Ethics
Adam Quenneville Roofing & Siding has pledged to observe the highest standards of integrity, frankness, and professional responsibility in dealing with our clients. We take pride in our reputation and work with our clients to demonstrate the most professional behavior possible.
Below is a CODE OF ETHICS we as an organization follow to the best of our ability:
- We make no false promises or claims in our advertising
- We provide professional, courteous reception when owners call with inquiry or request for bid
- We keep appointments to the best of our ability (if conflicts arise we call the owner to reschedule)
- We provide a professional appraisal at the owner’s request
- We provide written specifications for projects that require them; all according to manufacturer specifications and industry standards
- We only encourage projects that are structurally and financially sound
- We are licensed by local authorities and follow local requirements
- We are certified installers by manufactures when applicable
- We provide proof of insurance to owners
- We provide customer reference lists to owners
- We fulfill all contract obligations
- We provide manufacturer’s long term warranty whenever applicable
- We provide a contractor labor warranty
- We maintain communications with owners regarding any changes in schedule, scope of work, or unforeseen conditions
- We provide safe working conditions in accordance to OSHA guidelines and industry standards
- We are responsive to owner service calls
- Our management team and employees attend continuing education programs
- We aspire to uphold 100% owner satisfaction standards
If you're interested in learning more about us or you're looking for any of our high quality services, call or contact us today. We proudly offer all of our services throughout the Western MA and Hartford County, CT area, including Holyoke, Springfield, South Hadley, Amherst, Northhampton, Enfield, Westfield, Tolland, South Windsor, Simsbury, and the neighboring areas.